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Project Guidelines From Kasandra Murray
No NSFW commissions will be taken at this time.
Orders will be fulfilled once payment has cleared. If you are having any problems with ordering or have any questions please feel free to reach out to me at [email protected] In the event of a nonpayment, I will attempt to reach out to the orderer. If the orderer does not respond within 5 days I will cancel the sale and the item will not be fulfilled.
Currently, I do not offer payment plans due to the pricing of products. In the event that I offer products that are more expensive, I can offer a payment plan on a case-by-case basis.
Shipping Policy: All orders will ship within 3 to 5 business days from the date of payment. All packages will be sent via USPS or UPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen. All orders are sent via standard mail or UPS Ground unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.
If the shipping address is different from the address provided through Commiss.io, please contact the seller prior to payment. If the PayPal addresses are different, and no special instruction has been provided, Kasandra Murray will send the order to the address provided through Paypal.
Refund Policy: I'm sorry but at this time Kasandra Murray cannot accept refunds or exchanges, please purchase seriously.
Additional Information: If you're purchasing a Kasandra Murray item as a gift, special packaging, and a handwritten note can be included at no extra cost. Please contact Kasandra Murray at [email protected] prior to purchase and inform her of the occasion, shipping address, and personal message to be included in the package.