---General Information--- =I reserve the right to decline any commission request. (if payed =will refund)
=I reserve the right to adjust the price of any commission accordingly, however, I will never change the price of a commission that has already been previously agreed upon.
=I will not be responsible for any mistakes on the final version of any commission due to incorrect or missing information. It is the commissioner's responsibility to provide all relevant information when requesting a commission.
=All personal information will be kept private and confidential.
=I reserve full rights to the image and its distribution and use, unless otherwise specified.
=Commission turnaround varies between 1 day to 2 month depending on the type of commission. I will give you a timeline before it starts so I can be held accountable. Due dates and status for your commission can be found
here.
---Image Rights and Usage--- =I reserve the right to display any commissioned image(s) on any of my websites or my portfolio.
=The commissioner must not claim my work as theirs.
=For an additional fee agreed upon of the commissioned image(s), they can use for commercial use- if not discussed then the commissioned image(s) CANNOT be used for commercial or profit purposes, including prints and redistribution of the commissioned image(s).
=The commissioner may only use artwork that was created specifically for them, and are for the commissioner's personal use only. This includes wallpapers, cropping the image for avatars/icons, printing the image for personal display, etc.
=The commissioner is allowed to upload commissions I have created for them to an online gallery provided that the following link is always displayed with the commissioned work: http://twitter.com/_spatsula
=If using work as a display picture or avatar, please link to my twitter or handle @_spatsula
---Payments--- =I reserve the right to cancel and refund a commission at any time, with prior notification to the commissioner, due to poor communication, rude/inappropriate behaviour, or any kind of abuse. I may cancel because of other reasons not at the fault for the commissioner (life, mental health, etc) but will refund if paid either way.
=Refunds may be requested, but keep in mind the following points:
-Commissions are non-refundable during or after the colouring stage. -If the commissioner wishes to cancel a commission, the refunded amount will be determined by how much work has been completed. The commissioner will receive what has been completed up until the point of refund.
=Payment must be received once I start the commission or after the sketch stage ((*depending on the commission. IE: animation upfront at start, illustrations after sketch is finalised, live 2d after sketch is finalised, etc)), although we can discuss that before the commission starts.
=I send invoices after the sketch stage as a paypal invoice- When the invoice are paid I continue work to completion.